Frequently Asked Questions
Quick answers to common questions about Falando, plans, mobile access, and how to get help.
What is Falando?
Falando is a Brazilian Portuguese learning platform with grammar, vocabulary, listening, reading, and practice features designed for fast, practical, and structured progress.
Unlike apps that try to teach many languages at once, Falando focuses on Brazilian Portuguese and Brazilian culture for a more immersive experience.
What do the CEFR levels (A1–C2) actually mean?
CEFR stands for the Common European Framework of Reference for Languages — the international standard used worldwide to describe how well someone speaks a language, including Brazilian Portuguese. It has six levels grouped into three bands: A1 and A2 are the Basic stage (greetings, everyday phrases, and simple, familiar topics), B1 and B2 are the Independent stage (travelling, holding real conversations, and understanding more complex texts), and C1 and C2 are the Proficient stage (fluent, near-native command). Falando's full course covers every level from A1 to C2. You choose a starting level when you sign up — pick A1 if you've never studied Portuguese — and everything below it is marked as mastered so you don't repeat what you already know. Your profile then shows a CEFR rank that rises on its own as you master more content.
Is there a free plan?
Yes. Free users can access A1 content, while paid users can access the full catalog. Falando may also offer a free trial or promotional access depending on the current signup flow.
How do I upgrade?
You can upgrade from inside the app when you open restricted content or by visiting the subscription page. If you need help, email
Do you have a mobile app for Android or iPhone?
Yes! Falando is now available on Android — you can download it from the Google Play Store. An Apple App Store version is coming soon. In the meantime, Falando is fully optimized for mobile and can also be installed as a Progressive Web App (PWA) directly from your browser on both Android and iPhone, for an app-like experience.
On Android
- Open Falando in Chrome, Edge, or another Chromium-based browser.
- Wait for the page to finish loading.
- Use the browser prompt or menu option for "Install app" or "Add to Home screen".
- Confirm the installation.
On iPhone / iPad
- Open Falando in Safari.
- Tap the Share icon.
- Select "Add to Home Screen".
- Confirm to install the app shortcut.
Is the content on Falando AI-generated?
Kind of! Our content was AI-generated, which is unfortunately a necessity if you want to compete with big services like Duolingo, but, on top of already being high-quality, it's now being refined and corrected every day with the help of volunteer Brazilians who are testing the app. Our goal is to make Falando profitable enough to hire natives to review it on a regular basis.
Is the audio recorded by natives?
No, audio (excluding real YouTube clips used in some modes) is high-quality TTS. Our goal, however, is to replace it completely with native recordings for the most important sections of the app, starting with the "Listening" sentences collection.
How do I report a bug or give feedback?
You can use the feedback flow inside the app or email
How do streaks and vacation mode work?
Your general streak advances when you meet your study goal; your quest streak advances when you complete all three daily quests. Missing once does not reset either streak. A streak resets only after two full missed days in a row, and the second uncompleted day is marked At risk. Email and push reminders are sent only on that at-risk day. Vacation mode freezes both streaks and pauses reviews; when you switch it off, both resume without counting vacation days.\n\n“Missing once is an accident. Missing twice is the start of a new habit.” — James Clear, Atomic Habits
Last updated: July 10, 2026